Woman trapped in new flat with rat infestation as maggots fall from the ceiling

A woman who was hoping for a fresh start in a new council house has been left horrified after finding it infested with rats and maggots.

The 22-year-old, who wishes to remain anonymous, moved into a flat in Netherhall, Leicester, but was not informed of the infestation problem before picking up her keys.

The woman, who has been struggling with mental health issues, has had to constantly call pest control to the Grantham Road property as the problem continues to worsen.

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Meanwhile, a neighbour has complained that the problem has spread to the blocks of flats next door.

The council said it is now aware of the issue, which they say has been caused by damage to the property's drainage system, and are working to fix it.

However for the woman, whose hopes of a new start in life have been dashed, she now wishes she never upped sticks in the first place.

Speaking to LeicestershireLive, she said: "After I moved in June, I started noticing things had been chewed up like my furniture and my stuff. My neighbour said it had been going on for a few years so I should have been informed.

"I can hear them in the walls and the ceiling all day and night. I've even had maggots falling out of the ceiling.

"I barely use the kitchen because of it. It's disgusting. It makes me never want to have people over."

In a number of videos recorded by the tenant, a loud noise of rodents scuttling along the insides of the walls can be heard. Ghastly images were also taken by her from inside the property and show maggots in a bucket, which fell from the ceiling.

The tenant says her flat has still not been allocated a housing officer and therefore no one is actually sorting the problem out.

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"Pest control came out and put a rat box in the kitchen, " she said.

"Then they took out a unit and found a nest behind the cupboard. I wouldn't even say [the council] is sorting the problem out. I just
have to keep calling pest control."

"I thought moving here I would get a fresh start," the tenant said. "I feel like I'm not being taken seriously and I don't want to stay here anymore."

A Leicester City Council spokesperson said: "We are aware of this issue and are currently working to repair the drainage system to the flats, which appears to be causing the issue. This includes carrying out thorough drain tests and installing drain blockers.

"A pest control specialist visited with us on Tuesday, November 15 to look at addressing this issue permanently. We are not aware of this having been an issue over a number of years, but since this has been raised with us we have been working hard to identify the source of the problem

As of Tuesday (November 15), a plan of action has been agreed by the council and the tenant to sort the mess out.


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