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Man calls 999 to complain about ‘putrid’ Tesco chicken over ‘disgusting’ smell
October 18, 2021
A man has called 999 to complain about a chicken he described as "putrid" which he wanted to be thrown away.
During the 20-second clip, the man explained how he received a nasty surprise when he took the chicken out of the fridge, a day after he claimed it arrived as part of an online order from his local Tesco, the BBC reports.
He told the operator: "I opened it and the smell from it is absolutely disgusting. It’s putrid.
"The person that packed the chicken in that bag also put a piece of parmesan in with it, so that's been contaminated from the juices of a putrid chicken."
He claimed the supermarket would not take the chicken away, or replace it with a fresh one, but instead offered a refund.
The man added: "I don't want it in the house and I don't want it in my bin outside, because it will contaminate the inside of the bin.
"I can't put it outside because a rat could get at it and start putting some germs around the area."
The call handler suggested bagging up the bird in several bags and then putting it in the bin, to which the man replied that "bin collection isn’t until Wednesday".
Next, the desperate man even offered to pay for petrol in order for the emergency services to send out a car to collect the chicken, to which the handler firmly refused.
They said: "No, unfortunately, we are dealing with crimes at the moment. It’s not under our remit to come and collect a rotting chicken."
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The handler grew increasingly frustrated and eventually hung up, telling the man to take up the matter with his local Tesco as it was a "civil matter".
Thames Valley Police released the audio as part of a public service announcement to highlight the inappropriate calls they receive.
A police spokesperson told the BBC the call was "sadly just one of many inappropriate calls we receive; around 7,000 hours of our call handlers' time each year is spent dealing with issues that aren't police matters.
"This, unfortunately, takes valuable time away from our call handlers dealing with legitimate emergencies and can leave those who are in danger unnecessarily waiting for help.
"999 should only be used in emergency situations; when a life is in danger or a crime is happening right now."