Home » World News » Fast food worker says homophobic slur on customer receipt was ‘computer glitch’
Fast food worker says homophobic slur on customer receipt was ‘computer glitch’
June 13, 2021
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A fast food store employee has been fired after writing a homophobic slur on a gay couple's receipt.
Craig Gray and John Burns were at a store American fast-food chain Arby's in Lafayette, Louisiana when they noticed the slur printed on their receipt.
While waiting for their food, John noticed the name on their receipt had been changed to say "f*g". Craig then took a photo and posted it on social media.
He captioned the post with: "So this just happened at Arbys! Happy Pride, huh?"
Gray took the opportunity to confront the cashier over the receipt, who then attempted to explain that the slur was due to a "computer glitch".
"I said, 'Look at this, what is this? Why would you do this?' And that’s when he tried to give me some lame excuse about a computer glitch, where he said 'Sometimes I’ll put in a name and it will come out different on the receipt'," he told NBC News.
"The franchised employee was terminated within minutes of management becoming aware of the incident," an Arby’s spokesperson told NBC News. The company added that it "has zero tolerance for discriminatory speech of any kind".
The couple, who have been together for 17 years, told NBC that they were "shocked" at the course of events, having experienced very little blatant homophobia like the kind they dealt with in Arby's last weekend.
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"Sometimes you’re not exposed to some of those things unless you go out of your way," Burns explained to local NBC-affiliate WTHR in a Wednesday interview.
"(But) sometimes it just smacks you right in the face," he noted.
It comes after a woman was left fuming at a “disrespectful” nickname that was left on a bar receipt after drinking lone.
She took to Twitter to share her disgust at being branded the “girl by herself” by her server.